Season Pass Renewals

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General Zod
Posts: 1811
Joined: Fri Feb 12, 2016 12:32 pm

Season Pass Renewals

Post by General Zod »

Hi - has anyone got info on these? I’m thinking of getting one this year and was interested in the price bands.

Am aware that as a new buyer, I’d probably pay a bit more than an auto-renewer, but I’d still be keen to get a rough idea.

Also, there’s one game in autumn I definitely won’t be able to make - are they easy just to fire to a mate and get in?
Croft_No.5
Posts: 249
Joined: Wed Feb 10, 2016 9:42 am

Re: Season Pass Renewals

Post by Croft_No.5 »

Hi GZ

Some information from SRU below. Public Sale for new passes is on the 2nd May onwards

I have had one from the start and can recommend it. In terms of flexibility not a problem, if you can't make a match you can either give someone your passes or if you don't trust them etc. you can ask the ticket office to print off paper tickets for a specific game (at a small cost).

We have a group of 8-10 folk who all sit in the same area and have done for the past 4 seasons. We now meet up before and after the game and it is good craic. Bit like a club atmosphere.

Warning though, if you want to keep the same seats you need to pay by DD, though you can change the seats.

I would recommend it.



SCOTLAND SEASON PASS 2018/19
Frequently Asked Questions

Please Keep Your Information Up-to-Date!
You must take care to provide us with accurate information. If you feel that your bank account number or any other information which is used by or previously provided to us, is no longer accurate, then please contact us immediately.

How do I renew my Scotland Season Pass(es)?
As you paid by Direct Debit last season you are on the auto-renewal scheme, so you don’t need to do anything as your seats have already been renewed. Please do NOT cancel your Direct Debit instruction – it will simply be reinstated with your bank. If you have already cancelled your Direct Debit instruction, please e-mail us immediately at ticket.centre@sru.org.uk requesting the Direct Debit to be reinstated. Please ensure you keep hold of your current pass(es) as these have been activated for Season 2018/19.

How do I move or upgrade my Scotland Season Pass(es) to another category?

If you wish to move or upgrade your Season Pass(es) to another category please call the Ticket Centre on 0131 346 5160 (option 1) (Monday to Friday, 10am to 5pm) from 10am on 4 April to discuss availability. Please Note: moved/upgraded pass(es) can only be paid for by Direct Debit (once the booking has been made, we will cancel your original booking). You have until 20 April to move or upgrade your pass(es).


Please be advised that we are expecting our phone lines to be extremely busy on 4 April. As Season Pass holders will be upgrading and moving seats between the 4-20 April we are expecting to see seats released throughout this period. Therefore, availability is expected to change over the course of this period.

Can I buy additional Season Passes at this time?
No, additional passes are not available during this renewal period.

How can I cancel my Scotland Season Pass(es)?
If you wish to cancel your pass(es), please make the request in writing by e-mailing Scottish Rugby at ticket.centre@sru.org.uk.

You have until 20 April to cancel your pass(es).

How can I change the concession of a Season Pass?
If you need to change one of your passes to an Adult, Under-18 or Student, please e-mail ticket.centre@sru.org.uk before 20 April.

How can I add extra seats to my order without moving?
The purchase limit for season passes is 4 per person. If you have 3 passes or fewer and wish to purchase additional ones, please log in to your Season Pass online account from 10am on 25 April until 5pm on 30 April to view availability. This is in advance of the public sale which starts at 10am on 2 May, subject to availability. Alternatively, please call the Ticket Centre on 0131 346 5160 (option 1) (Monday to Friday, 10am to 5pm) to discuss availability.

Please Note: If you already have four Season Passes, you cannot purchase additional passes. Another member of your party will need to purchase in the public sale, scheduled for 2 May, subject to availability.

I no longer want to pay by Direct Debit, can I keep the same seat(s)?
If you no longer wish to pay by Direct Debit, you won’t be able to have the same seat(s) for the 2018/19 season. You can purchase pass(es) in the public sale, which is due to take place on 2 May, depending on availability, and pay by another method. However, you must remember to let us know by Friday 20 April if you wish to cancel your pass(es).

How can I change my bank details for my Direct Debit?
Please call the Ticket Centre as soon as possible on 0131 346 5160 (option 1) (Monday to Friday, 10am to 5pm) to update your bank details.

When are the Direct Debit collection dates?
Collection dates are 8 May, 8 June, 9 July, 8 August.

My contact details have changed since last season; how can I update these?
If any of your contact details have changed (e.g. address, e-mail address, phone number), please either update your details on your online account, or e-mail ticket.centre@sru.org.uk, or call the Scottish Rugby Ticket Centre on 0131 346 5160 (option 1), Monday to Friday, 10am to 5pm.


What games are included in the 2018/19 Scotland Season Pass?


• Scotland v Fiji
Saturday 10 November
Kick-off TBC

• Scotland v South Africa
Saturday 17 November
Kick-off TBC

• Scotland v Argentina
Saturday 24 November
Kick-off TBC

• Scotland v Italy
Saturday 2 February
Kick-off 2.15pm

• Scotland v Ireland
Saturday 9 February
Kick-off 2.15pm

• Scotland v Wales
Saturday 9 March
Kick-off 2.15pm



When will the Autumn Test kick-off times be confirmed?

We expect Autumn Test kick-off times to be confirmed during summer. As soon as they are confirmed we will e-mail all Scotland Season Pass holders, update and announce the times via our social Media channels.
Will I be sent a new Scotland Season Pass card for Season 2018/19?

If you don’t change your seat(s) or cancel your direct debit instruction, your existing Season Pass card used for the 2017/18 season will be reactivated for next season - so please keep it safe! If you are planning on changing or upgrading for next season, we will send you a new Season Pass card no later than two weeks prior to the first game.
What do I do if I’ve misplaced my Scotland Season Pass card?

If you have misplaced your card since the last game, please e-mail ticket.centre@sru.org.uk to request a new card. Please note, there will be a charge of £10 per replaced card.
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